• Interpreter Preparation: Associate in Applied Science from Illinois Central College
• BA in history from Truett McConnell University
• Currently pursuing a MA in linguistics from the University of Iowa

Lauren is an IT support consultant on the Enterprise Instructional Technology team, where she provides service management and tier-three user support for several of UI-supported instructional services. Before OTLT, Lauren worked as an instructional services specialist in the Center for Language and Culture Learning where she worked primarily with the American Sign Language faculty at Iowa. Lauren's strengths include technical support, troubleshooting, documentation, communication, and accessibility.